Shipping policy
At Paranorm, we strive to ensure that every order is carefully packed and delivered safely to your doorstep.
Order Processing
- All orders are processed after successful payment confirmation.
- Orders are typically processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During high-demand periods, product launches, or festive seasons, order processing may take slightly longer.
Delivery Timeline
We aim to deliver your order within 5–7 business days across most serviceable locations in India.
Please note that delivery timelines are estimates and may vary depending on:
- Your delivery location.
- Courier partner availability.
- Weather conditions.
- Public holidays or unforeseen logistical delays.
Shipping Charges
Shipping is free on every order, to all serviceable locations in India. No delivery charges are added at checkout.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation via email or SMS containing your tracking details (where available), allowing you to monitor your shipment's progress.
Delivery Attempts
Our courier partners may make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or failure to receive the package after repeated attempts, the shipment may be returned to us.
In such cases, any reshipping charges, if applicable, may be borne by the customer.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and other delivery details are accurate before placing your order.
Paranorm shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Delayed Deliveries
While we make every effort to ensure timely delivery, Paranorm is not liable for delays caused by circumstances beyond our control, including but not limited to:
- Natural disasters
- Extreme weather conditions
- Government restrictions
- Transportation disruptions
- Courier service delays
- Other force majeure events
We appreciate your patience in such situations and will assist you in tracking your shipment wherever possible.
Contact Us
If you have any questions regarding your shipment or delivery, please contact us:
Email: customerservice@paranorm.in
Phone / WhatsApp: +91 90077 07666
Or reach out to us through our Contact Us page, and our support team will be happy to assist you.